Orders ship within 7 -10 business days, though we do try to get them out sooner when possible.
Yes, we offer priority mail which is our upgraded shipping method.
As of right now we ship anywhere in the US, and Canada.
Here at Ruff N' Fluff, our number one goal is customer satisfaction and we wholeheartedly stand behind our products.
If you are unhappy with any products for any reason, they can be returned for a full refund within 1 day of receipt. We go off of transit tracking. Items must not be worn.
The only thing we ask is that you cover the return shipping costs.
Absolutely, we'd be happy to refund the card with the total discount amount, just send us a direct message via the site and we'll take care of that for you!
We absolutely do! Fill out the GovX questionare at the bottom of our checkout screen to receive a 20% discount!
Wash and dry like normal for everyday use! For tough stains and dirt we recomment using the feltsnapth bar and treating your bandana before popping them in the washer!
Iron as needed for a clean pressed look!
If the bandana has vinyl be sure you don't apply an iron directly.
Spot clean with warm water and soap, air dry.
Soak in warm water and dish soap for 30 minutes for everyday cleaning.
PRO TIP: For a deeper clean, place a layer of ketchup on the solid brass and let sit for 1 hour. Rinse with warm water and soap and you're good to go!
See our product listing for a detailed video on how to care for the hardware!